Shipping policy
We ship all over India and work to get the best rates for our customers.
Order processing
Orders placed Monday through Saturday (IST) are processed on the same or following business day, and shipped within 2 business days of order placement if the product is in stock in our warehouse.
Delivery time
Our delivery timeline is 3–7 days maximum from dispatch, depending on your location. If you want to confirm the delivery time for your pincode, contact us before placing your order.
Shipping charges
Shipping charges vary by order value and delivery location, and are calculated and displayed at checkout before payment. When a free-shipping promotion is active, it is applied automatically at checkout.
Order tracking
Once your order is dispatched, you will receive a tracking link by email/SMS. If you have not received tracking details within 3 business days of placing your order, contact us.
Delays
Delivery timelines are estimates and may be affected by courier delays, weather or events beyond our control. If your order is significantly delayed, contact us and we will resolve it on priority.
Incorrect address / failed delivery
Please ensure your address and phone number are correct at checkout. If a package is returned to us due to an incorrect address or repeated failed delivery attempts, we will contact you to arrange re-shipment (re-shipping charges may apply).
Contact
Phone/WhatsApp: +91 92891 68303 (support 24/7) | Email: info@mrdows.com
Mr.Dows is a trademark of Dowswell Textile Solutions LLP.